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Telephone support –
Optional for small to medium sized business and residential
customers. We charge $60 per hour or 0.99c per minute with a minimum
charge of $5.99 + tax in all areas of Information Technology related
problems.
On Site Visit - This
follows after a troubleshooting made by the technician about the
described symptoms or problems and the feasibility of these problems
being rectified over the telephone. The call out fee is $60 plus
$$95 per hour. Optional for businesses not experience many problems
and have a computer savvy staff.
Annual or Quarterly support fee – Optional for businesses with
defined IT budget and untrained staff. Contract pricing is dependent
on variable parameters. Please contact us and we will tailor a
support package for your individual needs. |